Facilitating Focus Groups

Just led a workshop at METRO (Metropolitan Library Council of NY) marrying two of my favorite topics: how to gather and use data AND how to facilitate inclusive conversations.

Check out my slides here and resource sheet there.

There was a great mix of people in the room, and a lot of great questions and ideas. One of the workshop participants shared his vision for a walking focus group to gather feedback on a physical space. His idea essentially married a focus group with a planning charrette. I love the idea that there’s no wrong way to do a focus group, as long as you’re empowering your participants to share and learn together.


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